Academy Ford Sales
Dealership Sales Review
Car purchased on 6-30-2016. Miles and Malcolm were terrific. There were a few wrinkles in the negotiation process (I think due me being handled by several different folks due to staff's days off) and I was concerned that I might drive 2 hours from home and have a bad sales experience (which is all to prevalent in this industry). I decided to take the risk and make the 2 hr drive after negotiating a trade and a purchase via telephone. I decided this based on the very pleasant and respectful no pressure demeanor that Miles, Malcolm, and Michael gave to me on the telephone. I was glad I made the drive. After I got to the dealership they greeted me warmly and professionally and had everything together. Jeff was so nice and was terrific at getting me through the purchase experience with a high level of respect for my time. It was smooth, quick, and painless once I arrived. Thank you for validating what I hoped was true about your dealership when I decided to drive 2 hours from home to buy a car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes