Academy Ford Sales

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Academy Ford Sales
13401 Baltimore Ave, Laurel, MD 20707 (map)
Today 8:00 AM - 9:00 PM
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Outstanding Service at Academy Ford Sales
Written by berlin5688 on 01/28/2017

My wife and I visited the showroom at Academy Ford Sales in Laurel, MD on Thursday, January 5, 2017 after viewing a 2016 Escape on their website. The first person who greeted us was Nicole Smith. Nicole was friendly, outgoing, knowledgeable and most importantly ready and willing to answer all of our questions. She was extremely helpful in guiding us through all the options on various vehicles. Nicole is very customer oriented. She took the time to ensure we understood each part of the process and should be commended as she went above and beyond to assist us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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academyford on 02/07/2017
Dealer Response
Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Academy Ford!
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