Hagerstown Honda
Dealership Sales Review
I do my homework when I look for a new car. I contacted nearly a dozen dealers and eliminated a fair number right away. I wanted pricing via online and didn't have time to visit a dealer. So online I go and get a quote from Hagerstown Honda (HH). I also get quotes from other dealers near and not so near from Harrisburg to Baltimore and so on. Other quotes are right nearby within a 15 minute drive. I dealt with Ian (Internet Sales Manager) who kept badgering me to come in and he would beat the others' prices)...knowing I would not come in. After being extremely detailed about the vehicle specs I wanted as a minimum...but leaving it open enough so any car meeting those would work, I got 3 close quotes from dealers ranging from 15 to 50 miles away. So would HH even negotiate? NOPE>...never...nada. Ian kept telling me my price was not real or possible and somehow he would give me a deal...all the while keeping to his quote that was $2,000 higher than most everyone else. I showed him the 3 lower quotes...he still said no way anyone else could do that. Well...I am here to tell you I got exactly what I was quoted online by a dealer just north of Hagerstown in PA 15 minutes away...and my price was so real that I walked away with a new car over $2000 lower than Ian said was even possible. So if you want to listen to the lies and deal with a dealer who thinks their ***t doesn't stink...then go to HH. If you want a new car at a price that is thousands less...this isn't the place. HH...you lost my business now and forevermore...as well as anyone I would ever refer anywhere....and I'm a loudmouth. Good riddance.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable