Hagerstown Honda

It's unfortunate that such a solid sales team is hindered by the weak leadership that has it's hands tied. I came today looking to purchase a Civic Type-R which are known to be rare and commonly market adjusted. When I saw the defeated face of the salesman when he came back with the 12.5k markup we both knew we had just wasted each others time. I drove 2 hours to come take the vehicle home and was unjustly profiled by the incompetent manager Brandon Fisher. When he tried explaining how he sold his best friend the same vehicle earlier for 2k markup, I told him that's a shame and I wouldn't want to be his friend if that's the case. This clearly bothered his fragile ego as he cowardly walked away at that point and wished me a nice trip back to Virginia under his breath! I would've respected a 2k markup as that is pretty common, but it is also common to get up to 10% below MSRP which you can find on TrueCar.com. It's truly sad that someone like that has the authority to drag a business down and tarnish the name of a good organization, and I feel truly insulted by this outrageous disrespectful waste of time. I feel sorry you have someone like this working on your team, as he is costing you more than you realize. To anyone who prefers not to be profiled based on age, race, or sex, I suggest you look elsewhere. I am thankful to the team at Miller Honda in Winchester, Virginia, exit 310 off 81, and their manager Darin Jenkins for showing true leadership and capability. Thanks to Brandon's rude and off-putting behavior they've gained a customer for life!