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Renn Kirby Mitsubishi


5712 Buckeystown Pike, Frederick, MD 21704 (map)
Today 9:00 AM - 7:00 PM
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Dealership Sales Review

2.8 out of 5 starssales Rating
Sales rep (Russell) was extremely cocky.
Written by charlieboh on 03/24/2008

I contacted Renn Kirby to only ask a question about a warrenty. Of course, not soon after he had me discussing a vehicle. He advised me he could get me into the vehicle with leather for a certain price. My husband & I took the long trip to the dealership....only to discover there had been a "misunderstanding" about the price quoted to me. There was no misunderstanding. Russell deliberately mislead me on the price. The car was still a good deal regardless. We found Russell to be extremely cocky & arrogant. I we had not been for the fact that we had driven a long way to the dealership we would have walked out. We found the owner to be very pleasant but he will NOT return your call if there is a problem. Which we had with the vehicle having defected seat belts. Please see our review for SERVICE.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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