Mercedes-Benz of Hunt Valley
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Dealership Service Review
service Rating
Mercedes Benz SL500 60,000 mile service.
Written byon 07/19/2016
I was extremely pleased with the professionalism of my customer service rep Rony Lopez. He kept me abreast on the status of my vehicle and informed me of the possibility that MB Service would not be able to complete the service until the next day. Rony was also able to provide some additional discounting on the cost of the service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes