Land Rover Hunt Valley
Back to Service Reviews
Dealership Service Review
service Rating
Disappointment
Written byon 12/01/2023
My experience is bad and a deceptive one. I asked for financing to service my car because of my financial situation just for this month. I was sent a link which approved $1,000 credit which Justin Woods knows well won’t get approved. As soon as I accepted the offer, he called Uber to take me home without allowing me to confirm the credit facility. I ended up paying $720.00 meant for my kids and other issues for this season. I can’t do or buy anything for my kids as I write. I will never forget my experience with you and your company. You messed up my end of year program with my family.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Theo Sanders on 12/02/2023
Dealer Response
Hi, we are deeply disappointed by your experience at Land Rover Hunt Valley. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (410) 999-1235. We hope to hear from you.
Report