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Heritage Toyota Catonsville


6324 Baltimore National Pike, Catonsville, MD 21228 (map)
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Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (1) No (5)
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Dealership Sales Review

4 out of 5 starssales Rating
Dealer review
Written by squib on 01/19/2015

Buying the car was a nice experience. The sales people were very courteous, pleasant and competent. The sales pitch was relaxed and helped me through all the paperwork. The car was immaculate when it was ready to drive away from the salesroom. The only problem was the aftersales service as I had a few questions. I emailed my salesperson to ask him a number of questions but he didn't answer my email. I then called the reception and they were very helpful. I did get a call from the salesman the day after. The dealership offers free car washes which is nice. However, I will certainly buy my next car from this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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mileone on 01/22/2015
Dealer Response
Good morning squib. In response to your review, I want to take the time to thank you for praising our dealership. Russel Toyota works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again squib and have a great day!
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