Ourisman Chevrolet of Bowie

I had my car repaired here after an accident, and as usual, the service was swift, efficient, and the repairs were great. T As I was leaving, someone noticed a tail light out, they called me back and fixed it... Later that day I realized that, at some point, someone in the body shop decided to avail themselves of a few dollars worth of change in my car. Petty theft. Amazing. That's why this is not a five-star review. The reason I went there in the first place was because I had been a victim of vehicular assault - only to be further victimized in such a small and petty way. When I contacted customer service, no one returned my call. After three days, I called again and was put in contact with the body shop director who said that there was nothing to do be done because of the (non legally enforceable) signs stating that they are not responsible for valuables left in the car. The customer service here is appalling. Not only did he not apologize, but no one seems to care about making this right. I will not be patronizing this body shop in the future if I have a need. There are far more reputable places, albeit out of my way.