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Heritage Volkswagen Catonsville


6624 Baltimore National Pike, Baltimore, MD 21228 (map)
Today 09:00 AM - 09:00 PM
Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
WOW... just WOW!
Written by ByeTDIHelloGTI on 08/26/2017
WOW... just WOW! I needed to replace my car that was totalled. Everyone at Heritage VW was a PLEASURE to deal with - Yancy Cobb, Nick Barnes, Marcos Escobar, and Ronnie. True professionals! They worked to get me the same car at the original price of my first one; they held the car for me with no deposit while I was on vacation; they gave me their personal cell phone numbers and answered whenever I called; they continuously followed up with emails and phone calls to let me know what was going on; and they even delivered the car to me (MD to NYC on a Summer Friday afternoon!). I couldn't ask for more!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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