Heritage Volkswagen Catonsville
Dealership Sales Review
I just purchased my third car from Russel Volkswagon and, as usual, I received the ultimate in customer service. Armando Graham and Denny Applegarth were outstanding. Searching their website, I found four cars I wanted to check out. They made sure the cars were there for me when I arrived and walked me through the features of each one. I decided on a Passat. I told them exactly what I wanted for a monthly payment and the length of my loan. Armando and Denny worked with me to get the payment I wanted, for the length of the loan I wanted at a great interest rate. I couldn't have been happier. Special kudos to Tony who had the paperwork ready to go and had me out of there in 10 minutes. Customer service is the most important aspect of any business and Russel Volkswagon is the best. Thank you for everything.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes