Heritage Volkswagen Catonsville
Dealership Sales Review
I have been visiting Russel VW for a little over two years now after I met salesman Denny Applegarth. He took me on one of my first test drives ever and was very kind. Denny is a happy-go-lucky guy that is honestly there to help the customer feel comfortable and find the vehicle that fits as well as suits their needs. I was very specific with my requirements for my perfect, certified pre-owned vehicle, and Denny was very helpful throughout the process until I finally found it. Each time I visited the dealership, I felt totally at ease because of Denny and the rest of the staff, which is laid back. I never felt like I was being hassled or pressured in any way, which is a welcomed sense of relief in comparison to other dealerships I have been to. In closing, Denny Applegarth is a wonderful salesman that I trust wholeheartedly and plan to work with again in the future. Thank you Denny and the Russel VW family for helping me purchase my first ever vehicle!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes