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Koons Ford Baltimore

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Koons Ford Baltimore
6970 Security Blvd, Baltimore, MD 21244 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(31)
Recommend:
Yes (16) No (0)
Service Rating
(15)
Recommend:
Yes (4) No (2)
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Dealership Service Review

service Rating
Good Service
Written by Chuck P on 08/27/2020

Arrives at my appointment time. Service rep met me as i pulled into service area. Went over the task I wanted to have done. Service rep estimated the time it would take. Service was completed before estimated time expired. Excellent service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Koons Ford of Batlimore on 08/28/2020
Dealer Response
Chuck - Thank you for trusting us with your vehicle! It's wonderful to hear that your recent service visit went smoothly and that you were back on the roads in a timely manner. Enjoy your weekend!
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