Skip to main content

Koons Ford Baltimore


6970 Security Blvd, Baltimore, MD 21244 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (16) No (0)
Service Rating
Recommend:
Yes (4) No (2)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Required Maintenance
Written by William Jackson on 02/15/2020

I had an good service experience at Koons Service. The service rep told me what I needed and explained all options. I'm happy.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Koons Ford of Baltimore on 02/18/2020
Dealer Response
William, thanks so much for taking the time to write Koons Ford of Baltimore a review! Customer satisfaction is a top priority for us and we're thrilled to hear that our service team made your visit a pleasant experience!
Report