Koons Ford Baltimore
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Dealership Service Review
service Rating
Koons Ford of Baltimore's Service Department - A+
Written byon 09/21/2017
I've been bringing two of my vehicles in for service at Koons Ford of Baltimore for years now. I have worked with multiple service advisors, and each of them have been knowledgeable and committed to providing me with a quick and painless experience every time. They always listen to my concerns and they reach out often to give me updates throughout each and every process. I will never go anywhere else for service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes