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Jerry's Chevrolet


1940 E Joppa Rd, Baltimore, MD 21234 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (1)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Patrick thomas
Written by Patrick on 08/27/2024

Terrible you still have my car, no one calls me back , I’m completely convinced these techs messed with my truck for more money and all I was told was it was a coincidence. I went in to get my ac fixed and the coincidence causes so many errors I couldn’t drive off the lot and had to pay for more work to be done. Getting my truck to be drivable and taking it as far away from this place as possible.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Nyla Silvester on 08/28/2024
Dealer Response
Patrick, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Patrick Thomas on 08/28/2024
I tried to get in touch with the general manager already no response.
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JerrysChevrolet on 08/28/2024
Dealer Response
We apologize for the inconvenience. We'll look into this matter as soon as possible. Please get in touch with our general manager at jhenry@jerryschevrolet.com to discuss this further.
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