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Jerry's Chevrolet


1940 E Joppa Rd, Baltimore, MD 21234 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Yes (1) No (1)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

3 out of 5 starsservice Rating
Gary Baughman
Written by baufcrew on 07/11/2018

I had an appointment for 9:40 am,showed up at 9:20 am, it was 11:10am when my truck was finally taken in. I was told they would wash my truck and vaccum the front seat area. Truck was washed but not vaccumed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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dealerreply on 07/17/2018
Dealer Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. I will be sharing your comments with our team and I encourage you to contact us if you would like to further discuss your visit. Best regards, Walt McDonald, General Manager
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