Jerry's Chevrolet
Dealership Service Review
Buying my car from Jerrys was a good experience, first time buying from a dealer, they worked directly with my bank and got me out on the road that day. Went back three months later to have my complimentary oil change and to have a tire fixed, figuring I bought tire protection. Long behold, I sat for three hours to be told I was a liar and that there was nothing wrong with my tire. Then I get a call from a so called operations director about a unpaid bill. Well I have all my paper work that says complimentary oil change tire rotation etc.. plus my paper work on the maximum tire protection. No one there even asked for my papers, even after I expressed that I had them and that my visit should be free. The guy I spoke with said he wanted my tire fixed but never returned a phone call. Now I am going to a different place because I am a week and a half away from my last visit and that tire is low again. I will never recommend Jerrys Chevrolet and I will never return there for service, even if someone wanted to pay me to go there I would refuse.
- Recommend this dealer? No
- Did the dealer honor all commitments made? No