Jerry's Chevrolet
Dealership Sales Review
I drove over 2 hours to get a certain vehicle from this dealership. First I had to sit for over 5 hours for god knows what reason! And it wasn't even that busy. After all the paper work was done I went to get in my "new car" and leave and realized the tire cover in trunk was missing. Told Sales guy and they said they would order me the part. i had enough of sitting there so I left with the car (which I shouldn't have) and as I am driving I realized they didn't even fill up the tank, oil needed to be changed, tire pressure was low, washer fluid was low, the car was very dirty. So I waited to hear from the sales guy on the part, almost two weeks pass and nothing. I call and they still hadn't ordered it! I told them all the issues I had and they promised they would take care of all of it and will call me when part came in so I could drive 2 hours to get it. They never called! I called a week later STILL WASN'T ORDERED! They finally ordered it after me yelling at them for such bad service. They promised me again they would call and let me know it was in. Did they call? NO! I called and they said yes it is in and they would check to see when I could come in and get my oil change, part put in, etc. Did they call me back? NO! They are going to have a crazy lady in their dealership this weekend!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No