Mercedes-Benz of Annapolis

Over the years I have bought a number of cars, and in the last decade or so a number of expensive ones. My recent experience at MB of A stands out as the best! I hadn't expected to do much more than to gather data when I visited the dealership, but working with Brian S. changed the day from info gathering to purchasing. The knowledge, professional competence and dedication to customer satisfaction made it easy for me to delay no longer, and to make the purchase. Everyone involved knew what they were doing, sensed my interest in proceeding, and made me an attractive offer. No need to negotiate when you believe the price fair. Brian remained with me throughout the process. He is a terrific representative of what marketing and attention to customers' needs are all about. Well done to the senior management of the dealership!