Bohn Toyota
Back to Service Reviews
Dealership Service Review
service Rating
Worst Customer Service!!
Written byon 06/12/2011
updated 08/05/2025
Service Department is the worst I've ever been to! Especially Antonio Rosado! Everything I tell him is obvously made up and not true, he is VERY rude and lied to me about a parts being replaced on my car like I wouldn't notice! Not only will I NEVER return to this property, I will trade in my Toyota Corolla 10' for a Honda the first chance I get! I have had nothing, but problems with this car. The funny this is my entire family has toyota, but I guess I bought it at the wrong time.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
customer_svc on 06/25/2013
Dealer Response
We are so sorry that you had a negative experience with our service department.
We strive to make sure that our customers have a pleasant experience with our dealerships in the store and when they bring their vehicles in to be serviced.
If there is anything we can do to make this experience better for you please let us know.
Report