Supreme Toyota of Hammond

Most dishonest deceitful impolite people I have ever encountered. Sets a new low for car salesman. Bo G. (manager) is one of the worst. Darrel (finance guy) will sit right infront of you and lie to your face about how the interest rate is higher right now, but by financing through Toyota motor financial, you can refinance in 1 year with a guaranteed lower rate... Come to find out, Toyota Financial does not offer refinancing! Bought a certified pre owned truck from them. Got on the interstate to drive it home, dangerously pulling to the right. Brought it back, they said it really wasn't their problem but they'd do a courtesy alignment. Waited 3 hours. Truck still pulling just as bad to the right and now the steering wheel is cocked to the left. Called them again. Said it's not their problem, I bought a used vehicle. On top of that, they used the wrong address when submitting my registration causing my taxes to be higher. They will not release my registration until I pay them $324 for their mistake. Team Toyota in Baton Rouge is now in the process of evaluating my truck to see what the issue with it pulling to the right is. They said it's absolutely covered as a certified used vehicle it must track and drive straight on an even surface! Very nice and helpful service department at Team Toyota. Quite the opposite at Supreme Toyota. Also, when I asked them to see the carfax, they faxed a year older model wrong truck! They clearly don't have [non-permissible content removed] together. Bo G. is extremely rude and next to impossible to deal with. I will be contacting our family attorney regarding the $324 taxes they expect me to pay for their mistake as well!