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Robinson Brothers Ford Lincoln


11455 Airline Hwy, Baton Rouge, LA 70816 (map)
Today 8:30 AM - 8:00 PM
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Dealership Service Review

1 out of 5 starsservice Rating
DO NOT GO TO FORD ROBINSON'S BROTHER!! WORST EXPERIENCE EVER!
Written by Keeshauna G on 08/09/2024
updated 08/20/2024

If I could give 0 stars I would! This dealership is horrible! I gave so much of my business to this place and received half done results each time! I've experienced horrible customer service from the advisors in service. Even from the manager Casey. They lack accountability for not fixing your vehicle correctly but have no problem taking the payment for doing so. Please stay far away from this establishment! Take your vehicle else where! S/N: this dealership had my vehicle for almost 2 months for body and collision work. Stained my headliner, forgot to attach a hood sensor back to my vehicle after returning it too me. I also had my vehicle repaired in service in April. By May the engine light was back on. They refuse to take accountability. Do not let them repair your vehicle!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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