Watermark Honda
Dealership Service Review
I purchased a brand new Honda Odyssey in 2002 from Bluegrass Honda. The sales associate was great to work with and made the purchase a breeze. The problems began when I was charged $85. for a routine oil change, 60. in labor and the rest in materials. We had some other of our service checks there but found the bill to be higher than other service centers. We followed the regular maintenance schedule elsewhere. At 67,000 miles this car began to have problems shifting into 2nd. It was already out of warranty so we had it serviced at another garage. By the 75K check we went back to Bluegrass because the Engine and TCS lights came on due to the same problem. They determined that the transmission should be replaced. The transmission in the 2002 Odyssey has become a well-known problem for Honda. Many dealers are helping customers with this, not Bluegrass. They know it is a manufacturer problem yet offered no assistance. They'll be glad to close the sale but after that, you are on your own.
- Recommend this dealer? No