Don Jacobs Honda
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Dealership Service Review
service Rating
First and last service visit!
Written byon 04/06/2023
Service department uncaring! I made an appointment March 22. Arrived today to be told the part was not available. Then told there was National recall problem. Then told It was not properly ordered then told I could talk to the person that made the mistake. Didn’t know when they could get the part! Sad… I enjoyed purchasing here and left 5 Star review. The worst… stopped in parking lot called another dealer and was told they had the part and could fix tomorrow. Never apologized!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No