Jeff Wyler Florence Buick GMC
Dealership Service Review
I had problems with both key fobs. On one fob the remote car starter wouldn't start the car but instead started the security alarm. It had a short and could not be repaired. But Norm repaired a broken battery connection and cleaned the circuit boards on the other and it now works like a new one. I later decided that I wanted two completely working fobs, so I ordered a new one on Saturday. Tuesday I picked up the new one that they programmed to work with my car. Talk about quick turn-around time! I love all the guys in the Service Department (Norm, Bill, John, and Steve). I trust them completely with my 2007 LaCrosse, and they always make me feel like I'm part of the family! I've been dealing with this place for almost twenty years, and I'll never deal anywhere else!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes