Rusty Eck Ford
Dealership Sales Review
We purchased a 2009 Ford Edge. Our salesman was very helpful during the sales process. I do have to mention the fact that I didn't get out of there until 9:30PM. When it was time to leave he had me fill out a brief survey with 5 questions about his service. He asked me to answer "yes" to all of the questions even though the answer was really "no". I think one was if he showed me how to SYNC my phone to the car. I have no clue how to do it because he told me to say yes, now what am I supposed to do? I guess I will have to google it and see if I can figure it out. There were others that I would have answered no to, but he was standing there telling me to answer yes. He's a nice guy, but he shouldn't ask his customers to be untruthful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes