Rusty Eck Ford

Started off with meeting "Scotty" who actually took pretty good care of me. I wanted to see the Focus so he showed me the sedan model first, then a wagon model, and finally, the one I purchased, a 3-door hatchback. We did a walk through of the exterior and interior of the car, and then a long look under the hood (I'm a car nut), and then we took the test drive. He allowed me to drive it how a typical 21 year old would, and then after the test we went back in and talked numbers. They weren't too horrible with the pressure, but nevertheless it is a car dealership after all so you have to feel some. When I got the price and payments argued out, we then looked at my trade in. My 1997 Nissan Sentra GXE had seen better days sure, but when they gave me an initial quote of 300 dollars I turned my nose right up to it, and told them if I can't get 700 out of it they aren't making a deal. So...after 30 minutes of him being gone I finally got what I wanted. The financial department was easy going, he explained everything out to me plainly, and I opted for a couple of the protection packages (which have actually been put to use now after 1 1/2 years ownership). Now that I have owned the car whenever I need service I take it in, no argument, they give me a rental promptly, and call me when the car is finished. Every time it is up for oil changes and tire rotations they call me and schedule me ahead of time so when I drop it off it only takes 15 minutes to have it done. The only thing I grumble about anymore is every month I go in and personally hand the insurance company my check (they have an office branch in the dealership), and at least 2 or 3 salesmen try to show me cars. Rusty Eck has been really good to me, and when I am ready for another car they will more than likely get my business again.