Rusty Eck Ford

Test drove a car, then proceeded to go through with a trade for one of Rusty Eck's vehicles on Feb. 12. We came to an agreement on my trade value and what I wanted fixed on my new car (new side-view mirror, new front grill, and new fog light cover- since they were all broken). I did paperwork work that night with an unpleasant financial person that rushed the entire process and gave me little to no option or say on my payments. I left that night without the vehicle I had just purchased because it still needed to go through inspection and detail. Fast forward one week, I did not receive my car until the following Saturday- 2/17, where the only visible work that had been done was simply a car wash. During the test drive it was obvious the front-end was misaligned and that apparently wasn't worth fixing on their end. One of the rear tires had a visible chunk missing from its side-wall, again, not enough to deem worthy of new tires. I drove it away (mistake on my end, I should not have left my previous car until all work was finished to my satisfaction), and now, on March 3rd, the work they promised to be done is still not done. Additionally, the day after driving off the lot, I was in need of a fill up (since apparently they don't give you a full tank of gas anymore), I went to the station and lo and behold the gas tank had a locking gas cap on it. I had to make another trip to the dealership to have them drill out the gas cap and left without any sort of compensation or gas. After much complaint and time spent on my end calling them, I finally received a call this past Monday, Feb. 26th, to bring my car in for the promised repairs but not until the following Monday, March 5th. At this point also, on the financial end of things, Rusty Eck still has not sent my lender a check to pay off my traded in car, and I am still being charged for it due to their lack of integrity, or simply laziness. I spent the better half of an afternoon going back and forth with my financial institution and Rusty Eck about the status of the check and from them, Rusty Eck, the same financial person that rushed me that night, I was told the bank must send a lien release before they send a check. This is completely absurd, because at no point in my several car purchases has this been the case, the dealer always has to send the check for payoff then they receive the lien release. My bank also confirmed this and that he had it backwards. Upon this information I called Rusty Eck again to talk to a manager and was told it would be taken care of, and that I would also receive a call back to confirm this, and yet again, nothing. I have been royally screwed on all aspects of this deal, and would not recommend this horrible dealership to anyone for any reason. They have been a nightmare to work with from the beginning.