Rusty Eck Ford
Dealership Sales Review
I purchased a car a couple of months ago from rusty eck. I was helped by brad and my initial sales experience was alright. After they had my money they were not so helpful. I purchased the car and it did not have floor mats. As part of the sale i was promised new floor mats. The car also had only its spare key meaning i had no way to lock/unlock it remotely. A few days following the sale i went back to drop off loan paperwork and was told again by the salesman he was waiting on the mats and another employee to access the key. A month later i had no word from the salesman and left him a message. He never called me back and two weeks later i walked into the dealership asking for him. A different salesman found him and instead of talking to me he stayed away and directed the other salesman to get me floor mats. 10 minutes later i ended up with floor mats for an older model of my car that didn't fit. not to mention they were extremely dirty and worn including cigarette burns on the passenger side mat. To top all of this off while I test drove the car the drivers side front tire had low pressure and I was assured several times it needed to be inflated and that was its only issue. 2 months later i have inflated the tire several times, even thought i was ensured the tire was fine it obviously has a leak/issue. Overall I am very dissatisfied with my experience at rusty eck.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes