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McCarthy Chevrolet of Overland Park


9201 Metcalf Ave, Overland Park, KS 66212 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Dealer doesn't keep promises & treats you differently after the purchase
Written by mrsmurano on 12/12/2011
updated 06/03/2025

If you are buying an used car from this dealer, you will want to make sure to check everything out before signing the purchase agreement. The sales person claims that their services team checks everything and fixes whatever needs to be fixed. The sales person also told us that if we take the car home but find a part not working, just bring it back and they'll fix it. When my husband and I bought our car, it was getting dark and with what the sales person said, we paid for the car without looking at the car in detail. When getting the car inspected for the Missouri registration, we found out that one of the license tag lights is out, also the roof rack is missing a piece. I called the sales person to see if I can get them fixed, and he told me yes but we would need to pay for the parts and services. He said that when buying the car, we have "walked around" the car and was basically blaming us not catching the problems. The light and the roof rack probably don't cost much and I don't mind paying for them, I am just surprised by how they treat the customers before and after the purchase! I would not buy a car from this dealer again, and if I could go back in time, I would check the car in detail and make sure that the dealer fixes all the problems before paying.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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