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Deery Brothers Chevrolet


6000 E University Ave, Pleasant Hill, IA 50327 (map)
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Sales Rating
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Service Rating
Recommend:
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Dealership Sales Review

2 out of 5 starssales Rating
What a roller coaster ride
Written by Memorex40 on 06/05/2014
updated 06/01/2025

We bought a used 2005 Chevy Silverado earlier this year. The next day we took it over to our mechanic who found quite a bit wrong with it, including significant rust damage underneath. Steve, the GM, agreed to fix the issues and three weeks later we got our truck back. The next day we discovered a major power steering leak. Keep in mind that we only had it 2 days in total off of the lot. I called our sales person Owais, who proceeded to tell me that it was not leaking when they had it and it must have been something I did (in 1 day) to cause the significant leak. Really? I then called Steve and left a message, but he never called me back. I appreciate the work that was done, but it still ended up costing me almost $700 in repairs right off of the lot. All in all, my perception of the whole incident was less than satisfactory. I have always used Karl’s in the past and have never had even close to these kinds of challenges.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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