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Mills Chevrolet


6600 Elmore Ave, Davenport, IA 52807 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
Worst Experience
Written by mgrubham on 08/15/2019

PLEASE READ IN FULL...Sorry, this will be a little long. I recently and just recently purchased a vehicle from this dealership. Ive been searching for months as I have a rear facing beautiful little daughter and another daughter due in 7 weeks. We definitely needed a larger vehicle! I was looking for this particular vehicle and am willing to look anywhere in the US if the price is worth the trip. I did find 3 of the exact same vehicles. 2016 White GMC Yukon... All 3 of the vehicles were similar, the other two had about 4000 less miles, it really just broke down to the distance I needed to travel to purchase it. The prices... all the exact same, as I have documentation on all three showing this so you dont just have to take my word for it. It was a blind buy as I had to travel 5 hrs to get the vehicle... not to mention I had to rent a one way car and stay in a hotel. So I was just taking all of there words for the condition of the vehicle.... and of course it was in great shape and didnt have anything wrong with it. THIS VEHICLE FULLY PASSED THERE CERTIFIED INSPECTION....Upon arrival, I had to set for quite sometime before I was helped. I did go and take a look in the meantime and noticed the tires were balding in odd places on the front two tires. I asked about the alignment and of course they told me it was completely in alignment. Then they told me it was more than likely from the tires not being rotated... Which is odd with the tires balding in odd spots and not the whole tire. Along with this there were no floor mats in the vehicle and of course they only had one key fob because they could not find the other one... They did end up finding it and sending me that thank god. I didnt leave the dealership until after 3:00 and when I went to start the vehicle it was on below empty after me being told they would have if filled up and ready to go. Here comes the bad part. From the minute I left the dealership, every turn and bump I took the drivers seat shifted and moved. I also have had a drivers assist warning light on from minute one. I thought to myself, i will just take it to a dealership here in town and maybe it is just an error and a quick fix. I have now taken it to 3 of the largest GM dealerships in town and 1 of them being the largest in the Country... Everyone has came back with the same thing... THERE IS NO WAY THIS SHOULD OF AND COULD HAVE PASSED ANY INSPECTION... I then took it for a couple more opinions and took the vehicle to 2 smaller privately owned mechanics who also concurred with this.. $4000.00 WORTH OF WORK NEEDS TO BE DONE TO THIS. STRUTS ARE COMPLETELY SHOT AND THAT IS WHAT IS CAUSING THE TIRES TO WEAR IN ODD SPOTS AS WELL AS THE SEAT NEEDING TO BE FIXED AND A DRIVER ASSIST CENSOR IS COMPLETELY BROKEN. There fix..... they sent me a $53.50 censor and that was it. I talked to the GM multiple times as well as THE OWNER. I told them I would be willing to drive back to them if they could help alleviate some of the cost. I WAS TOLD BY ALL THAT THEY WILL NOT DO ANYTHING MORE THAN WHAT THEY DID. KEEP IN MIND THEY GOT THERE ASKING PRICE AND SOME!!! BUYER BE WARE........................................... I KNOW WHEN YOU BUY A USED CAR, IT COMES AS IS BUT NOT IF THE VEHICLE IS NOT IN THE CONDITION THEY SAID IT WAS IN. I do have there certified inspection showing they passed all of this completely in the green...not even in the yellow. AND NOW I HAVE 5 CERTIFIED INSPECTIONS SHOWING IN THE RED! i HAVE DOCUMENTATION ON ALL OF THIS! EVERY EMAIL...EVERY BIT OF PAPERWORK...EVERYTHING.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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