Mills Chevrolet
Dealership Sales Review
I would absolutely recommend Mills Chevrolet to anyone in need of a new or used vehicle. I purchased a low-mileage 2010 Chevy Traverse from Mills this month and was very pleased from start to finish with how smooth the transaction was. My wife was in dire need of a new vehicle. We test drove the Traverse and really liked everything about it. After looking at the cost of a new vehicle equipped with all the options we wanted, we decided that a low-mileage, certified vehicle was within our budget. After searching the internet through cars.com, I found three possibilities in the color, trim and options we were looking for. I live on the West Coast and contacted all three dealers late at night via e-mail expressing interest in the Traverse(s). To my surprise I had an e-mail response from Mills within minutes of my inquiry. The following morning Nate Woosley picked up the ball and ran with it. He sent me a (very) detailed e-mail that included every option on the vehicle along with a history report. The other dealers were not nearly as responsive, insisting that I come down to their dealership to test drive the vehicle. I traded 18 e-mails and several phone calls with Nate throughout the week of the purchase. I found him to be very responsive, professional and helpful through this transaction from 2000 miles away. I even asked him to go out and smell the car and look for any telltale signs that the car belonged to smoker! Satisfied that this Traverse was exactly what we were looking for, I put down a small deposit and booked a flight to Moline, IL. Nate was waiting in terminal when my flight arrived with the Traverse in the parking lot. We took a short drive back to the dealership where all the necessary paperwork was waiting. The purchase transaction took less than an hour and I was on the road with the vehicle. After driving 2000 miles through some pretty rough winter weather, I was very pleased with how the Traverse handled and the comfort of the trip. My wife is thrilled with her new kid-mover and I am very pleased with how easy and efficient it was to work with Nate and the team at Mills. Thanks again for all your help!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes