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Carver Toyota of Columbus


10255 N US 31, Taylorsville, IN 47280 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
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Service Rating
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Dealership Sales Review

1 out of 5 starssales Rating
Worst place to go. Lie and poor customer service
Written by JimG1969 on 09/17/2017
So, we purchased a 2011 Camaro from this dealer. I really wish I had looked here before buying as many complained about them being deceitful. First they agreed to detail the used car and fix the three paint chips for us. When we picked up the car they had barely touched 2 chips and claimed the car could not be detailed because they "touched up" the paint chips. You would think they would have washed the car first but they really didn't care. when I told them about this rather than asking if they could fix it they wanted to rush us to finance. We had also agrees there would be no additional charges added to the price but found out later that night they snuck in a finance charge on one page of the documents. When we contacted them rather than asking us to return to fix it they suggested us calling the bank which we did. The bank told us since we were members already the finance charge should not have been put on there and they already knew this so the bank corrected their error and reduces the I treat charge as they apparently raised it from what the bank quoted them.... The sales person told us they had sold the car new and got it back on a trade and it was 1 owner which was a complete lie. Checking the lpo numbers on the tag in the trunk it indicated the car was an Avis fleet vehicle and was never sold there new. Also they purchased it from auction not a trade according to car fax... [non-permissible content removed] We tried to contact the GM to comolain but he was "not in" so I sent in two separate emails.... No reply to either... So if you want the worst customer service possible and a company that is fine with lying to you, then stop in for a visit. If you would like a place that prides itself on good customer service and treating the customer right then I would advise stopping in at another dealer.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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