Napleton's Auto Werks of Indiana

ZERO STARS Horrible. When I bought my $70k car at this place they never paid off my trade in and I had payments coming out of my checking account for two months for a car they owned (trade-in). Fast forward 18 months I have a flat tire so I call Mercedes service (included in my purchase price) to have car towed to Napleton Mercedes Service garage (garbage). Joe Durant is the manager at the Mercedes Service garage, he never called me, never did anything to fix my ONE flat tire from Friday till following Tuesday. Every time I called Napleton I was either hung up on or sent to voice mail. They eventually told me (John manager) they could not help me....they had no tires (did not order tires, backorder tires or offer any alternative or assistance). I ended up having my car towed to TIRE BARN in Valparaiso to have all new tires replaced and repaired. I will never go back to Napleton Mercedes, HORRIBLE, terrible service. I have had better service at CARMAX. ZERO STARS. I also emailed the owner of Napleton....no response. These people are much worse than the worst used car salespeople....no integrity....ZERO