Ray Skillman Chevrolet
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Dealership Service Review
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Written byon 11/02/2018
Took my 2014 Cruze in because there was a problem with the charging system. A new negative cable was installed. A week later the car again wouldn’t start and is giving codes to service the charging system. I had a similar situation at this dealership with my 2015 Silverado where the couldn’t find a charging system problem. I took it to an independent garage and had to replace the battery out of my pocket and the problem was solved.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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dealerreply on 11/05/2018
Dealer Response
Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. Please contact me at your earliest convenience. I'd like to further understand what happened and address these concerns. I look forward to hearing from you.
Sincerely,
Jonathan Skillman, GM (317) 300-2006
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