Ray Skillman Chevrolet
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Dealership Service Review
service Rating
Customer
Written byon 10/31/2018
updated 11/08/2018
Horrible. Made an appointment over the phone and gave details on what I needed. When I got there no one bothered to look up my appointment and just kept pushing an oil change in me which I eventually agreed to even though I didn't need it because they wouldn't talk about anything else. They didn't ever give me a time frame for having service completed or a quote for the work they were able to do until it was done. Only gave me a quote for part of it because they didn't have the parts in stock and would have to special order them. They didn't bother to check my brakes like I asked and spent over 3 hours changing the oil which, again, I didn't even need done. Will not be returning to this service center.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No