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Napleton Hyundai of Carmel


4200 E 96th St, Indianapolis, IN 46240 (map)
Today 9:00 AM - 9:00 PM
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Yes (0) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
I would give them 0 Stars if I could.
Written by Steve J on 12/15/2023

Do not buy a used vehicle from Napleton Hyundai of Carmel! I was ready to buy from them but fortunately had a pre-purchase inspection done by a mechanic I trust. This revealed needed repairs and damage. When I showed the inspection report to Napelton, the used car manager's response was to claim the vehicle was already priced to reflect these defects, even though they had not been forthcoming about the defects prior to the inspection. So, they wasted my time and over a $100 of my money for the inspection, when I never would have had the inspection done, in the first place, had I known about the defects and that they wouldn't negotiate the price to reflect them.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Stephanie Mavis on 12/27/2023
Dealer Response
Hi Steve, we appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. Please reach out at (317) 848-4200 and we will do our best to make this better. We hope to hear from you soon.
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