Napleton Kia of Fishers

We purchased a new, 2018 Kia Sorento about two weeks ago. Jen was super sweet and a pleasure to work with, BJ took care of financing, and we really liked him too. No pressure, very transparent and easy to work with. But then we were made aware of some weird defects on the exterior by a car wash attendant. We took the vehicle back to the dealership and the store manager, Chris Hutton, took one look at it and said "Wow. Ok. We are going to get you a new one!" We were so relieved at how easy the process of getting a new Sorento was! Chris went above and beyond what we could have ever expected in every aspect of this transaction! He treated us like royalty, and we ended up with an upgraded model for a very good price! We LOVE IT! It is fully loaded and has the amazing panoramic sun roof. It's a beautiful SUV, purchased at a great price, with the unbelievable 100,000 mile Kia warranty. We feel badly that the dealership had to take a financial loss to make sure we were taken care of. But that shows the level of commitment to their clients, and how honest and fair they are! If I could rate our experience TEN STARS, I would! I would recommend anyone in the market for a new vehicle to visit Napleton Kia of Fishers, and take a look! You won't be disappointed. We couldn't be happier with the quality of our new vehicle, and the awesome service we received. Thanks guys! Jacob and Shelena Jones 😉