Jeff Wyler Toyota of Clarksville

I have always had good experiences when buying cars or going with friends and family members. I have been shopping for cars forever as I wanted to be sure that I made the right choice. I finally settled on a Toyota Yaris and went to Jeff Wyler to purchase one after looking at a model three times. I am a woman and never in my life have I been treated as such. It was a horrible buying experience. Looking back it makes me laugh. As a man, I probably would have been treated differently and probably walked out with a car. I walked out empty handed as the sales managers at this dealership lack customer service skills. They do not know how to treat people at all. I would think Toyota would at least provide basic training on how to treat others with respect. Towards the end of my buying experience with this lot, I found myself in a room with the finance person and both sales managers. One of those managers had the audacity to raise his voice and repeatedly pointing at a piece of paper stating I had agreed to this price. By this point, I has somewhat agreed with the price and was interested in the finance options. The lot tried to tell me my credit score was 70 points lower than the report I had run prior to purchasing. They ended up lowering my APR by 2.5 % which I don't know why they would if I had the score they stated I did. I do not know what they thought they would accomplish by having two sales managers and the finance manager walk into the room when the deal wasn't happening. Maybe scare tactics to make me feel pressured to buy? One of the sales persons even walked out of the room while we were discussing and never returned. I will never recommend this lot to anyone and never return. I guess they thought because I was a woman they could talk me into a deal of which I was not in agreement and even tried to "gang" up on me to do so. This is not good salesmanship nor is it good customer service. I would rank it up there with borderline harrassment. I will be buying a car within the next 6 months and will most likely be giving my money to Honda. Their lots, when I was pricing and looking to buy, always treated me with respect. If I do end up with a Toyota, it will be bought at a different lot as will my friends and family.