Napleton's Volkswagen of Urbana

I took the big step to buy my first ever new car with 4 Miles on it. I have been a VW owner for over 15 years. I’m not a fan of change. Kevin Abrams at VW went above and beyond to help insure all my questions were meet and explained things to me in detail for my big step of switching VWs. I loved my car and would have pushed it for miles even after it was well past it’s prime. Kevin made sure not only to take my future into consideration but my daughters as well when deciding which car would be best for our family. He made the process very smooth. He answered all 5 million of my questions without hesitation. And even helped get my car seat installed. His customer service represents the values the VW uphold. I am very thankful and would recommend Kevin Abrams to anyone who wanted a straight shooter, knowledgeable, Professional and repeatable sales consultant for the purchase of any vehicle.