Napleton's Volkswagen of Urbana

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Napleton's Volkswagen of Urbana
1111 Napleton Way, Urbana, IL 61802 (map)
Today 9:00 AM - 6:00 PM
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Amazing customer service!!
Written by Pscrh22 on 09/01/2017

The customer service I received from Napletons was astounding! Matthew Morales was so helpful with the whole process! He was very patient and went out of his way to get exactly what I wanted! I loved that he was not pushy and salesy. He was genuine and down to earth. The whole staff seemed to really have great customer service. I am very pleased with my trip and I love my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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napleton_group on 09/07/2017
Dealer Response
Congratulations on your new car! We're very pleased to hear that Matthew and the rest of the team provided such great customer service! Feel free to reach out to us if you need anything additional. Have a wonderful day.
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