Napleton's Autopark Urbana Pre-owned
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Dealership Sales Review
sales Rating
Good service, one criticism of (potentially shady) ordering of documents
Written by 08/26/2020
onIn looking for a car to buy, Adante was very hard-working, helpful, and knowledgable. Everyone there seemed very nice and did not assume that we were there just to test drive (as the nearby Toyota dealership did). One thing that we didn't like was that after signing all of the documents to get the car, the guy gave us a paper to sign saying that we acknowledge that the car may have been damaged and subsequently repaired. He told us that this was because of the recent hailstorm. I don't know if that is standard protocol, but it seemed a bit shady to have us sign it last. Finally, although the employees that we interacted with were wearing masks, not everyone was.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Lydia Gonzalez on 09/01/2020
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!
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