Elgin Toyota

Came to this dealership as part of a Big Box Store Auto Buying Program. Told them this was my 3rd auto buying program purchase (to let them know in advance that I know how this SHOULD work). Told them exactly what I was looking for. After a test drive, they tried to sell me a model with options that I wasn't interested in and told me the one I wanted was already sold. Put down a deposit after agreed upon price and after finding another car. Sales did not disclose a $395 fee for a bogus VIN tag add-on, rather discovered at delivery! Asked for $0 deductible extended warranty, at delivery it was noted at $100 per. Offered a protection package. Declined it, but when I mentioned I was a Big Box member, only then was I offered the discounted price that Big Box members are entitled to! What?! This isn't how an auto buying program dealership should do business. Luckily, I was able to steer my mother away from this dealership to another nearby Toyota dealership for her new 2025 Camry XLE....with no "mandatory" VIN tags either! Make your own decision as to whether this is the way you want to be treated.