Elgin Toyota

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Elgin Toyota
1600 W Lake St, Streamwood, IL 60107 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(369)
Recommend:
Yes (49) No (3)
Service Rating
(1010)
Recommend:
Yes (36) No (1)
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Dealership Sales Review

sales Rating
Not a satisfied customer
Written by Yazmin Miramontes on 01/31/2024

Once purchase is made customer service is nonexistent. Sales rep and manager had no offer to mend our situation. Very disappointed that being a customer service industry they did not want to make the customer somewhat happy.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
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Elgin Toyota on 02/02/2024
Dealer Response
Yazmin, I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027
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