Elgin Chrysler Dodge Jeep RAM
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Dealership Service Review
service Rating
Multiple Repairs
Written by 01/11/2020
onSpeedy analysis of problems with good communication as the repairs progressed. Even after a bolt snapped, my service advisor kept after the "extended care" folks, even when they said "not covered"...and he got it done. Thanks, Cody!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Elgin Chrysler Dodge Jeep Ram on 01/14/2020
Dealer Response
Thanks for the great feedback, Jeff. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Best, Elgin Chrysler Dodge Jeep Ram Team
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