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Ron Tirapelli Ford


4355 W Jefferson St, Shorewood, IL 60404 (map)
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Sales Rating
Recommend:
Yes (0) No (2)
Service Rating
Recommend:
Yes (0) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
Tire Scam
Written by Nadine Cronin on 07/03/2025

So they sold me 4 new tires - but didn't sell me the "road hazard portion" -- service guy didn't mention it. Within the first 6 days of having the tire sitting in the garage not driving -- tire went flat. They did come out because it was a bad seal and fix it. I called and wanted to make sure I had the "road hazard portion in case I got a nail" They said they couldn't add it in because they only sell it at time of purchase -- so if I get a nail now it will be $350 for a new tire. They should have made that very clear in the service department. Lost my business for my future car purchases.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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