Bob Rohrman Schaumburg Ford
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Dealership Service Review
service Rating
New leadership....better results!
Written byon 01/02/2017
Kevin the new service manager handled my problems and did so much better than previous attempts. Kevin was straight forward and actually did what he said he would do and on schedule. I was even updated..something that was not done on previous occasion.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes