Zeigler Chrysler Dodge Jeep Ram of Schaumburg

We were warned that this dealership service was awful…. figured it might be a one-off experience from a jaded customer/friend. We should've listened. Our Jeep Liberty kept having minor problems but ones we weren't willing to live with on a new car. Within a year it was rusting from under the paint. Getting it fixed was a pain to say the least. Kept getting delayed, requiring more pictures, trying to squirm out of having to do the labor. They refused to give a ride home or a rental when labor took longer than anticipated. The rust returned. We kept getting our calls dodged. The men treated me like a moron even though i know 10x more about cars than my husband whom they spoke to like an equal. The car had electrical and window problems. When parts were ordered we never got a call that they'd come in. When we called they said whoops we gave the parts away only to have to start he process over. Some electrical issues were supposedly fixed only to return days later. We traded the thing in finally and found a better dealership. Thank god that nightmare is over and i will NEVER have to set foot in here again.